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August 08, 2012 by

East Bay Small Business Initiative

The East Bay Small Business Initiative is an effort to provide resources for local entrepreneurs and small business owners via online resources and four symposiums held throughout the East Bay. The second Small Business Symposium was held last week on July 31 at the Hotel Shattuck in Berkeley.

Alameda County Supervisor Keith Carson delivered the opening remarks and Elizabeth Echols, Regional Administrator, Region IX, US Small Business Administration, introduced the Featured Speaker, Jim Horan. She took the time to point out the three C’s that all small businesses need: capital, counseling, contracts.

Tips on Growing a Business During a Recession

Jim Horan, President and CEO of the One-Page Business Plan Company, was the Featured Speaker. His topic was “Stress-free Sales and Marketing: How to Build a Profitable Business in a Recession.”  He noted that he built his business without ever cold-calling and shared the following five tips based on his experience growing a global businesss:

  1. You must be supported. Surround yourself with other entrepreneurs. Learn from other entrepreneurs. If you’re not in a group where entrepreneurs can support each other, find one!
  2. You have to be seen. He shared a story about a friend who had moved to Houston and who was stuck trying to build his new consulting business. His advice was, “Houston doesn’t know you. You need to get to know Houston, and Houston will get to know you.” If you don’t have enough business, you’re not out there and you’re not being seen. You need to be out and about and see how you can be of service.
  3. Ask really good questions. Most entrepreneurs instantly want to do a monologue about how great their product/service is without knowing if people care. Get good at asking good questions. You sell by the questions that you ask that show the value of what you’re offering. If you’re talking more than 25% of the time, you’re talking too much.
  4. Far too many entrepreneurs are stingy. Be smart with the use of free. His example was to give away two books  and asked the person that he gave them to to give away the second book. It’s easy and fun to give things away.
  5. Make people smile. Help somebody solve their problem, and success will follow you. Sales and marketing is about making new friends.

Advice for Young Businesses

There were four tracks available, depending upon the age and needs of the business: Start-ups (0-1 years), young businesses (1-3 years), growth businesses, and mature businesses.

The breakout group that I attended was for young businesses. These were some of the main takeaways from the panel, which was moderated by Rick Ohlrich of the Alameda County Small Business Development Center:

  • Hank Levy, Hank C. Levy & Company: Compliance issues that new businesses have to deal with include registering with the city, county, and getting a fictitious business name. Remember that you get what you pay for when it comes to services.
  • Erwin Reeves, Mechanics Bank: You must know how the cash flows through your business.
  • Philip Milestone, Mod4llp: Find an attorney that you like and trust. Because they are expensive, an attorney should give you at least a half hour of their time. Remember that if you operate as a sole proprietor, your home, car, etc. may all be at risk if something goes wrong.
  • Jack Opet, East Bay SCORE: The basics of a business regardless of size are pretty fundamental.
  • Anca Mosoiu, Tech Liminal: As small business owners, you have to use technology tools that help you to be more efficient.
  • Lowell Rice, Oakland Private Industry Council: The Private Industry Council works with businesses to help them find the most qualified people available locally and to identify incentives that are available. There are incentives for hiring formerly incarcerated individuals, youths, and vets.
  • Noah Sochet, DonationPay: As entrepreneurs, you should connect to the resources that are available through events like this.

Two more Small Business Symposiums are scheduled for this year: September 18 in Danville and November 8 in Fremont. They’re a great resource. I highly encourage you to attend!

May 04, 2012 by

I recently wrote about the sustainability progression for East Bay businesses and how we have so many resources available here to help businesses to go green. Below, I’ve listed just 10 resources to get you started.

green business

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  1. Stopwaste: Stopwaste is focused on reducing the waste stream in Alameda County. How do they do this? By offering technical assistance, funding assistance, and a wealth of resources to help businesses reduce what they send to the landfill.
  2. Recology: An employee-owned business that provides recycling, composting, and disposal services for businesses, Recology is a great resource. They’ll even do a free waste consultation for you to help you determine how you can save money by implementing recycling and composting services while reducing your waste pick-up.
  3. Smart Lights: Would your business benefit from a free energy audit that would help you identify how you can be more energy efficient, saving both money and natural resources, while also identifying available rebate opportunities for the retrofit? If so, Smart Lights can do just that and help you if you’re in Oakland, Berkeley, Albany or parts of Contra Costa County.
  4. B.E.S.T. Program: Is your business in an area not covered by Smart Lights but still interested in a free energy audit and assistance with rebates? The Business Energy Solutions Team offers a similar service to businesses in other parts of the East Bay, including San Leandro, Hayward, San Ramon, and Walnut Creek.
  5. Smart Solar: Have you ever wondered if installing solar panels would be possible for your business? Smart Solar can help you answer that question. They offer free solar assessments and project assistance to businesses that are PG&E customers throughout Alameda and Contra Costa Counties.
  6. Food Service Technology Center: If you’re in the restaurant industry, the Food Service Technology Center is an amazing resource for you. They specialize in promoting energy efficiency in food service and can help you with site surveys (free to PG&E customers), finding rebates for kitchen equipment (did you know you could get a $500 rebate for an energy efficient fryer?), and more.
  7. Bay-Friendly Landscaping: Stopwaste is one of the sponsors of the Bay-Friendly Landscaping and Gardening Coalition, which promotes sustainable landscaping that conserves water and reduce pollution. If your business has landscaping, consider using a Bay-Friendly Qualified Professional (and be sure to use drought-tolerant, California native plants!).
  8. Sustainable Business Alliance: The SBA is a business association committed to building a vibrant community of locally-owned, sustainably-minded businesses in the East Bay. SBA offers networking and business development for members, educates the public about the benefits of local economies and spending money locally, and supports public policy changes that promote sustainable economic development.
  9. Green Chamber of Commerce: The Green Chamber is a growing and diverse business network dedicated to promoting the success of its members, supporting the development of sustainable business practices, and advocating for  green public policy.
  10. Green Business Program: Last but most certainly not least is the Alameda County Green Business Program, which can provide your business with resources and support to receive Green Business Certification. The Green Business Program sets standards in areas such as energy efficiency and water conservation and partners with cities and utilities to help businesses to reduce their environmental impacts.

I know there are more resources out there! What would you add to this list?

April 24, 2012 by

Benefit Corporations (a legal designation) and Certified B Corporations (a third-party certification) are changing the landscape of sustainable business. Here’s the latest from around the web about this important movement:

  • B Corporation Benefit Corp legislation is still pending in Michigan, noted in this article that explains how Benefit Corps are different from regular corporations. Care2 also has an online petition supporting legislation in Michigan. In South Carolina, one of the legislators who introduced legislation in that state explains how his plan mixes doing well with doing good.
  • It seems like every day there’s a new blog post trying to explain what benefit corporations are – even Bill Moyers is getting in on the action with this post.
  • B Corps are driving a new ecology of commerce, as detailed in this great post that explains how to become a B Corp, why companies choose to do it, and how they’re changing the corporate playing field.
  • “Advancing the benefit corporation” tops the list of 10 ways finance can be a force for good, in an interesting post by a Yale Professor of Economics and Finance.
  • California is currently home to 142 of the 505 Certified B Corps nationwide, and 61% of those are in the Bay Area, as noted in this piece on Oakland North that shines the spotlight on Oakland-based Give Something Back and Berkeley-based Sun Light and Power.
  • A misconception continues to persist, in some circles, that doing good comes at a price for a business. Certified B Corp Harvest Power, however, shows that’s not true as they raise $110 million to turn waste to energy.
  • Certified B Corp United By Blue brings sustainable apparel to the mainstream in a big way – its first production run of t-shirts made in the US has been picked up by Nordstroms.
  • Have you met Aunt Bertha? You should. This Certified B Corporation is doing something quite interesting – picking up where Uncle Sam leaves off.
  • Can a new kind of corporation save us and our economy? That’s the question asked in this article on Alternet, which showcases Certified B Corp Equator Coffee as a “B Corp in Action.”
  • Congrats to Dogeared Jewels & Gifts, which recently announced their official certification as a B Corp!

Finally, in a piece prompted by their original B Corp profile (included in The Latest Buzz #6), PBS takes a closer at LEED Certification:

What are your thoughts on the latest B Corp news?

April 13, 2012 by
Green earth

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As a business owner in the East Bay, you are in a unique position with the sustainability options available to you.

There’s a sustainability progression that is available to East Bay businesses, and each step along the way provides an opportunity for you to establish a solid sustainability foundation for your business:

  1. Get started on going green – everyone has to start somewhere, and making sure that you cover the basics is a good first step.
  2. Work on Green Business Certification – meet the third-party standards of the Alameda County Green Business Program, which addresses energy efficiency, water conservation, pollution prevention, and waste reduction.
  3. Work on B Corp Certification – build upon your environmental efforts through B Corp Certification, a national certification for companies that harness the power of business to solve social and environmental problems.
  4. Go beyond and blaze a trail for other triple-bottom line businesses – this is the new territory in which you join other companies that are breaking new ground in reimagining business for the 21st century.

It could be argued that business owners everywhere have access to this same sustainability progression. However, there are a few features that make the East Bay unique:

  1. Getting started – an abundance of resources exist here that facilitate the process of getting started in the greening process. Looking for free energy audits? Both Smart Lights and the BEST program serve Alameda County. Interested in recycling options? Stopwaste.org can assist with everything from setting up recycling programs to figuring out how to properly dispose of almost anything you can imagine. Would you like to network with other green business owners? Both the Sustainable Business Alliance and the Green Chamber of Commerce can facilitate that. The list of resources to help you go green that we have available here is quite extensive!
  2. Green Business Certification – the Alameda County Green Business Program is a robust program with over 500 certified businesses. The program sets clear standards for certification and has developed strong partnerships with utilities and municipalities throughout the county that support the program. In addition, certified businesses go through an audit process that ensures that their practices meet the program standards, which strengthens the credibility for this program over others that forgo confirmation of a company’s practices.
  3. B Corp Certification – while B Corps exist throughout the US and Canada, the East Bay is home to many B Corps, including Give Something Back, Green Retirement Plans, Numi Tea, Free Range Studios, Cutting Edge Capital, Sungevity, Wendel Rosen, and Scientific Certification Systems, to name just a few. Plus, the West Coast B Corp staff office is just across the Bay in San Francisco. The combination of a local office and numerous certified businesses results in an active community that can provide support to new B Corps.
  4. Go beyond the Bay Area is a hub of activity right now around sustainable business, social entrepreneurship, impact investing, clean tech, green building, progressive legislation, and numerous other factors that are paving the way towards new models for the socially and environmentally responsible businesses of the future. If any company is interested in pushing the boundaries of old business models and trying something new and innovative, this is the time and place to do it.

Do you own a business in the East Bay? Where are you in this progression?

 

April 02, 2012 by

Benefit Corporations (a legal designation) and Certified B Corporations (a third-party certification) are changing the landscape of sustainable business. Here’s the latest from around the web about this important movement:

And, in case you missed it, here’s the piece that PBS did on B Corps – “Benefit Corporations Aim to Make Profit, Positive Impact.” It’s worth watching!

What are your thoughts on the latest B Corp news?